Our Services

Comprehensive HR Solutions for Kenyan Businesses

Twelve specialized services covering every stage of the employee lifecycle — recruitment, payroll, compliance, culture and beyond.

One HR partner. Twelve specialized services. Zero compromise on quality.

Whether you need to fill a critical role, run accurate monthly payroll, audit your HR function, or fully outsource your HR department, Prime Human Capital Ltd is your trusted Kenyan partner. Click any service below to learn what's included, who it's for, and how we deliver it.

Workforce Planning & HR Strategy — Prime Human Capital LtdHR Strategy

Workforce Planning & HR Strategy

Align your people strategy with business strategy to build a workforce ready for tomorrow's growth.

We work with executive teams to translate business strategy into a clear, data-driven people strategy. Our consultants assess current workforce capability, model future skill requirements, and design a phased workforce plan that supports growth, restructuring or expansion.

  • 3-year workforce plan tied to business strategy
  • Capability and skills-gap analysis
  • Organizational structure and role-design review
  • HR strategy roadmap with KPIs
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Talent Acquisition & Executive Search — Prime Human Capital LtdTalent Lifecycle

Talent Acquisition & Executive Search

End-to-end recruitment and executive search that secures the right talent for critical roles.

We run strategic recruitment for mid-level to C-suite roles across Kenya and East Africa. From job profiling and competency mapping to active and passive sourcing, structured interviews, assessments and reference checks — we secure talent that fits both the role and the culture.

  • Job profiling and competency frameworks
  • Active and passive sourcing across the region
  • Structured interviews, assessments and scorecards
  • Reference and background verification
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Onboarding & Induction Frameworks — Prime Human Capital LtdTalent Lifecycle

Onboarding & Induction Frameworks

Design structured onboarding journeys that cut time-to-productivity and lift early retention.

We design 30-60-90 day onboarding frameworks tailored to your culture, structure and role types. Our programs combine pre-boarding, induction, role training, mentorship and structured manager check-ins.

  • Custom 30-60-90 day onboarding journeys
  • Digital induction content and checklists
  • Manager onboarding playbooks
  • Buddy and mentorship pairing systems
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Exit Management & Offboarding — Prime Human Capital LtdTalent Lifecycle

Exit Management & Offboarding

Handle resignations, redundancies and contract endings with dignity, compliance and insight.

We design and run end-to-end offboarding processes — from resignation acceptance and clearance to redundancy advisory, final dues computation and exit interviews.

  • Structured offboarding and clearance workflows
  • Redundancy advisory and compliant separations
  • Final dues, certificates and reference letters
  • Exit interviews and attrition analytics
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Performance Management Systems — Prime Human Capital LtdPerformance & Growth

Performance Management Systems

Design KPI, OKR and appraisal systems that translate strategy into team and individual performance.

We design modern performance management systems anchored in KPIs, OKRs and continuous feedback. Our frameworks replace tick-box appraisals with structured goal-setting, quarterly reviews, calibration sessions and meaningful coaching conversations.

  • KPI and OKR frameworks aligned to strategy
  • Quarterly review and calibration processes
  • Manager training on goals and feedback
  • Performance improvement plan (PIP) playbooks
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Learning & Development (L&D) — Prime Human Capital LtdPerformance & Growth

Learning & Development (L&D)

Corporate training that builds leadership, management and soft-skills capability at every level.

We deliver a structured corporate training division covering Leadership Development, First-Time Manager and Supervisor programs, Soft Skills (communication, emotional intelligence, collaboration), HR Capability Building, Coaching and Mentorship.

  • Leadership and management development programs
  • First-time manager and supervisor training
  • Communication, EI and collaboration workshops
  • Coaching and mentorship program design
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Succession Planning & Career Pathing — Prime Human Capital LtdPerformance & Growth

Succession Planning & Career Pathing

Build internal pipelines for critical roles and clear career paths that retain top talent.

We identify critical roles, map successor pools and design individual development plans that build readiness over 12-36 months.

  • Critical-role identification and risk mapping
  • 9-box talent reviews and successor pools
  • Individual development plans (IDPs)
  • Career frameworks and lattice models
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Coaching & Mentorship Programs — Prime Human Capital LtdPerformance & Growth

Coaching & Mentorship Programs

1-on-1 executive coaching and structured mentorship cohorts for high-potential and emerging leaders.

We pair employees with experienced HR and industry mentors to accelerate growth, sharpen leadership capability and build career resilience.

  • 1-on-1 executive coaching
  • Group mentorship cohorts
  • Career path planning
  • Leadership readiness assessments
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Employee Engagement & Retention — Prime Human Capital LtdCulture & DEIB

Employee Engagement & Retention

Diagnose, design and deliver engagement strategies that lift retention and discretionary effort.

We run engagement surveys, focus groups and pulse checks to diagnose what truly drives — or drains — engagement in your business. We then co-design an action plan with leaders and managers to address the priority issues.

  • Annual engagement and pulse surveys
  • Focus group and listening sessions
  • Manager-effectiveness programs
  • Recognition and rewards system design
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Culture Transformation — Prime Human Capital LtdCulture & DEIB

Culture Transformation

Shape, embed and sustain a culture that reflects your values and drives performance.

Culture is built — or eroded — by leadership behaviours and everyday systems. We help organizations articulate their values, audit their current culture and design the rituals, symbols and systems that bring desired culture to life.

  • Values articulation and culture audits
  • Leadership culture-alignment workshops
  • Recognition and rituals design
  • Team-building and engagement events
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Diversity, Equity, Inclusion & Belonging (DEIB) — Prime Human Capital LtdCulture & DEIB

Diversity, Equity, Inclusion & Belonging (DEIB)

Build inclusive workplaces where diverse talent is attracted, developed and retained.

We help boards and executive teams design DEIB strategies grounded in business outcomes — including diverse talent acquisition, inclusive policies, pay-equity reviews and employee resource group (ERG) frameworks.

  • DEIB strategy and policy design
  • Diverse talent attraction frameworks
  • Pay-equity and bias audits
  • Employee resource group (ERG) playbooks
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Counselling & Wellbeing Services — Prime Human Capital LtdCulture & DEIB

Counselling & Wellbeing Services

Confidential employee counselling and EAP programs supporting wellbeing and productivity.

Workplace stress, personal challenges and life events affect employee performance. We provide confidential, professional counselling services that support your people through difficult moments.

  • 1-on-1 confidential counselling
  • Critical-incident debriefing
  • Stress, burnout and trauma support
  • EAP program design and administration
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Employee & Industrial Relations — Prime Human Capital LtdCompliance & Risk

Employee & Industrial Relations

Manage grievances, disciplinary cases, mediation and union relations with confidence and compliance.

We act as a trusted liaison between employers and employees — managing grievances, running disciplinary processes, mediating disputes and supporting industrial-relations matters.

  • Grievance and disciplinary case handling
  • Certified mediator-led dispute resolution
  • Industrial-court and labour-law representation support
  • Workplace policy reviews
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HR Audits & Compliance Reviews — Prime Human Capital LtdCompliance & Risk

HR Audits & Compliance Reviews

Comprehensive HR audits that surface risk, sharpen compliance and benchmark your HR maturity.

Our HR Audit reviews policies, processes, documentation and data against the Employment Act, OSHA, WIBA, the Data Protection Act and best practice.

  • Compliance review (Employment Act, OSHA, WIBA, DPA)
  • Policy and SOP gap analysis
  • Records and documentation audit
  • HR-maturity benchmarking
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HR Policies, Handbooks & SOPs — Prime Human Capital LtdCompliance & Risk

HR Policies, Handbooks & SOPs

Tailored, compliant and clearly-written HR policies, employee handbooks and SOPs that protect your business.

Strong policies are the foundation of a fair, compliant and well-run workplace. We craft HR policies and Standard Operating Procedures tailored to your industry, size and culture.

  • Employee handbook drafting
  • Disciplinary and grievance procedures
  • Leave, remote-work and conduct policies
  • Data protection and confidentiality SOPs
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Statutory & Labour-Law Advisory — Prime Human Capital LtdCompliance & Risk

Statutory & Labour-Law Advisory

Ongoing advisory on Kenyan labour law, tax compliance, NSSF, NHIF/SHIF, PAYE and data protection.

We keep you ahead of every change in Kenyan labour and tax law — providing proactive advisory on Employment Act amendments, tax updates, NSSF, NHIF/SHIF, PAYE, HELB, OSHA, WIBA and the Data Protection Act.

  • Quarterly regulatory updates and advisories
  • Tax and statutory compliance reviews
  • HR data protection (DPA / GDPR-aligned)
  • Audit readiness and documentation hygiene
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Payroll Management — Prime Human Capital LtdHR Operations

Payroll Management

Accurate, confidential and timely payroll with full statutory compliance and audit-ready reporting.

We run end-to-end payroll for organizations of all sizes — from SMEs to multi-site employers — ensuring every payslip is accurate, on time and fully compliant with Kenyan statutory requirements.

  • Monthly payroll processing and payslips
  • PAYE, NSSF, NHIF/SHIF, HELB filings
  • Statutory and management reporting
  • Salary advance and loan tracking
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Total Rewards & Benefits Administration — Prime Human Capital LtdHR Operations

Total Rewards & Benefits Administration

Design and administer competitive, compliant benefits and total-rewards programs that retain talent.

We design and administer both statutory and voluntary benefits — balancing cost, compliance and employee satisfaction.

  • Statutory benefits administration (NSSF, NHIF/SHIF, PAYE)
  • Medical and group-life scheme structuring
  • Pension and gratuity scheme design
  • Wellness and EAP programs
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HR Outsourcing — Prime Human Capital LtdHR Operations

HR Outsourcing

Run your full HR function through us — cost-effective, expert and scalable.

Outsource part or all of your HR function to Prime Human Capital and gain access to a full HR team at a fraction of the cost of an in-house department.

  • Fractional or full HR function management
  • Dedicated HR account manager
  • Employee lifecycle administration
  • Payroll and statutory compliance
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HRIS Implementation & Digital HR — Prime Human Capital LtdDigital HR

HRIS Implementation & Digital HR

Select, implement and embed the right HRIS — from employee self-service to digital onboarding.

We provide vendor-neutral HRIS advisory — helping you scope requirements, evaluate platforms, run procurement and lead implementation end-to-end.

  • HRIS requirements and vendor selection
  • Implementation project management
  • Process redesign and data migration
  • Employee self-service (ESS) rollout
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HR Analytics & Dashboards — Prime Human Capital LtdDigital HR

HR Analytics & Dashboards

Turn HR data into board-ready insights that guide workforce, retention and cost decisions.

We build HR analytics dashboards covering headcount, attrition, time-to-hire, cost-per-hire, payroll cost ratios, engagement, performance and DEIB metrics.

  • HR metrics framework and definitions
  • Headcount, attrition and cost dashboards
  • Engagement and performance analytics
  • DEIB and pay-equity reporting
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Organizational Development (OD) — Prime Human Capital LtdAdvisory

Organizational Development (OD)

Redesign structure, roles and ways of working to match your strategy and scale.

Our OD practice supports organizational redesign, role clarity, governance reviews and operating-model refreshes.

  • Operating-model and structure review
  • Role design and job-description refresh
  • Span-of-control and layering analysis
  • Decision-rights and governance design
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Change Management & Transformation — Prime Human Capital LtdAdvisory

Change Management & Transformation

Lead your people through restructures, mergers, system rollouts and strategic change with discipline.

We bring tested change-management frameworks (ADKAR, Kotter) and senior consultants to lead the people side of transformation programs — restructures, M&A integrations, HRIS rollouts, culture change and operating-model shifts.

  • Change strategy and governance
  • Stakeholder and impact assessment
  • Communications and training plans
  • Adoption tracking and reinforcement
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Strategic HR Project Management — Prime Human Capital LtdAdvisory

Strategic HR Project Management

End-to-end project management for complex HR transformation initiatives.

Whether you're restructuring, implementing a new HRIS, redesigning compensation or rolling out a culture change initiative, our consultants project-manage the work end-to-end.

  • Project scoping and business case
  • Stakeholder and change management
  • HRIS / payroll system implementations
  • Compensation and grading reviews
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Our Promise

Built for African businesses, delivered to global standards

Deep knowledge of Kenyan labour law and statutory requirements
Senior HR consultants assigned to every engagement
Transparent pricing and clear deliverables
Confidentiality and data protection by default
Scalable from start-ups to multi-site enterprises
Measurable outcomes tied to your business objectives
Get Started

Need a tailored HR solution?

Tell us about your challenge — recruitment, compliance, payroll, training or culture — and we'll design the right approach for your business.

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